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Privacy Policy

Our Donor and Member Privacy

Vermont PBS recognizes and respects the importance of your privacy and we are firmly committed to protecting your privacy. Vermont PBS adheres to a strict policy for ensuring the privacy of your personally identifiable information, such as full name, address, e-mail address, telephone number and/or other identifiable information. We understand that, when you become a Vermont PBS donor and member, you are placing your trust in us.

Vermont PBS does not sell, rent, donate or exchange its donor and member names with any organization for any reason. Furthermore, Vermont PBS does not purchase, rent or accept for any reason the names of donors to candidates for public office; or donors or members of committees or organizations supporting candidates, political parties or organizations that solicit funds for use in political campaigns for any purpose.

Vermont PBS may use your personally identifiable information for various web-based activities or for internal or marketing and promotional purposes.

In addition, Vermont PBS may occasionally employ other companies to perform direct mail, web-based or telephone campaigns on our behalf. Those companies may have access to the personal information needed to fulfill their functions, but may not use it for any other purposes. In order to fully guard against unauthorized use of our donor and membership list, we require that all such vendors to whom we release our donor and member names have in place similar policies stipulating that the names we provide will not be used for any purpose other than communications from us to our donors and members. Our donors and members always have the option to exclude their names from being provided to a third party.

Online Privacy

Vermont PBS believes very strongly in protecting the private information of our online visitors, and we will always strive to assure that remains a safe haven. We adhere to a strict policy for ensuring the privacy of your - and your childrens' - personally identifiable information (such as full name, address, e-mail address, telephone number and/or other identifiable information) and preserving the integrity of this online medium.

Gathering and Use of Information

Our website's donation and registration forms may request that you give us certain enrollment contact information, but you are not required to give this information – it is provided on a strictly voluntary basis. If you choose not to provide this information, then certain offers may not be available to you. These offers may include contest or sweepstakes registration, community postings, on-line membership registration, e-newsletter or eJournal signup, online auction participation, transactions in Vermont PBS' online store, etc.

As noted above, Vermont PBS may sometimes use your personally identifiable information for web-based activities or for internal or marketing and promotional purposes. Vermont PBS donors and members who join online always have the option to exclude their names from being provided to a third party.

In addition, Vermont PBS does partner with outside companies and organizations for web content, special offers, promotions and other related activities. Because of such partnerships, there may be cases where offers or requests for information are made by outside companies, or instances when you may choose to leave to visit another website. In such cases, when you choose to offer any personal information to such company or organization, you are providing this information to a third party. Vermont PBS is not responsible for the privacy practices or content of any other party's website.


If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address. Vermont PBS will automatically send the friend a one-time email inviting them to visit our website. Vermont PBS stores this information for the sole purpose of sending this one-time email.

Online Security

All donation and transaction information provided to Vermont PBS, including credit card numbers and other financial information that you enter into our Pledge and Shop functions, is transmitted and stored in encrypted form on secure servers using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. We also protect account information by placing it on a secure portion of our site that is only accessible by certain qualified employees of Vermont PBS. Unfortunately, however, no data transmission over the Internet is 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of such information.

Public Forums

This site may at times make chat rooms, forums, message boards, and/or news groups available to you. Please remember that any information that is disclosed in these areas becomes public information. You should therefore exercise caution when deciding to disclose your personal information in these areas.

Social Media

Vermont PBS welcomes and appreciates social media comments from our viewers.

We appreciate disagreement of opinion, but our first priority is to make this space welcoming to all. Sometimes, we need to remove an offensive or inappropriate comment or block a user. Here is our general social media policy for commenting:

1. Keep the comments on topic.
2. Direct comments to the topic, not at each other or individuals.
3. No profanity or derogatory language.
4. No copyright violations.
5. We retain the right to remove anything or block anyone at any time for any reason.

Children's Privacy

For many years, parents and caregivers have trusted us to provide responsible and quality content for children. In an online environment, this trust becomes even more important to you, and to us. We believe the following promises will improve the safety, value and enjoyment of your child's visits to our site and our affiliated sites.

  • We will not collect personally identifiable information from your child.
  • If your child sends us an e-mail with a question or comment, or enters one of our contests, we will respond using his or her e-mail, but will not store it for future communications.
  • If we know that your child is under the age of thirteen, we will collect your permission offline (by postal mail, fax or phone) before we mail any prizes or share your child's personal information with anyone else.
  • If your child submits stories, artwork, comments or anything else to us that is posted on our site, he or she will be identified only by first name and age.

If you or your child localize on, a cookie will tell PBS our station's call letters (WETK). PBS only keeps track of how many computers choose each station. No personal information is stored in the cookie, even if you have entered your name or email address on other parts of PBS Online.

We also promise to help children, their families and communities find the information they need to use the Internet safely and responsibly. The VPT Kids site will not contain advertisements promoting e-commerce or direct links to e-commerce.

All links from the Vermont PBS Kids site to third party sites are insulated with a Vermont PBS Kids ‘bridge page.' These pages clearly notify the visitor that he or she is leaving Vermont PBS Kids, and offers an opportunity to return to Vermont PBS Kids. Each bridge page displays a Web literacy tip, educating visitors how to be safe on the Internet. Since we cannot be assured that links to outside sites follow our safety or privacy guidelines, we encourage adults and children to discuss these choices together. We are not responsible for the content or safety and privacy practices at any sites linked from our pages.

You and your child's use of this site are conditioned on your having accepted these terms. You should check back at this policy page frequently, since the policy is subject to change from time to time, and your continued use of the site is conditioned upon your acceptance of any modifications hereto.

Changes in the Privacy Policy

Vermont PBS reserves the right to update or change this policy from time to time. Any changes to this privacy policy will be posted to this page as soon as reasonably possible, so please refer to this page regularly. Use of the Vermont PBS website constitutes consent to any policy then in effect.

Protection of Vermont PBS and Others

We will release account and other personal information if we believe release is appropriate to comply with the law or to protect the rights, property or safety of Vermont PBS, our users or others.

Customer Service
If you want to opt-out of all or certain communications, have any questions or comments concerning our privacy policy, or the practices of this website, please contact us via e-mail at, or by phone at 802-655-4800 / 800-639-7811, or by mail at:

Viewer Services
Vermont PBS
204 Ethan Allen Avenue
Colchester, VT 05446